Fay Ferguson

Uncertainty is part of leadership. Budgets shift. Priorities change. Leaders transition. Teams reorganize. Sometimes the people at the top are still figuring things out while everyone else is waiting for direction. That is normal. What creates damage is not always the uncertainty itself. It is the silence around it. When leaders go quiet, people fill in the gaps. Assumptions become rumors. Confusion becomes mistrust. And mistrust starts showing up in the work. People Don’t Need Every Answer...

You think you're building on solid ground, and suddenly it feels like the rug is snatched from under you. The familiar stability you relied is snatched. But before you mourn what's gone, try to see it as an opportunity to reset or pivot with wisdom.

The SBIE method promotes effective feedback conversations, which builds clarity and trust. As a leader, have you ever had to deliver...