Privacy Policy

Last Updated: April 29, 2026

Welcome to www.fayferguson.com, the official website of Fay Ferguson, operated by The Malinda Group, LLC. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, schedule services, submit forms, or communicate with us.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information you voluntarily provide, including:

Name
Email address
Phone number
Organization name
Billing information (processed securely by third-party providers)
Information submitted through contact forms or booking forms
Communications you send to us

We may also collect technical information automatically, including:

IP address
Browser type
Device type
Pages visited
Referral source
Date/time of visit
Website usage analytics

How We Use Your Information

We may use your information to:

Respond to inquiries
Schedule consultations or services
Deliver purchased services
Send confirmations, reminders, or follow-up emails
Improve website functionality and user experience
Process payments through secure third-party providers
Send newsletters or marketing emails (you may unsubscribe anytime)
Maintain internal records and business operations
Comply with legal obligations

Booking & Client Information

If you schedule a consultation or service, we may collect information necessary to manage your appointment, communicate with you, and deliver services effectively.

This may include business challenges, goals, scheduling preferences, or service-related details you voluntarily share.

Payments

Payments may be processed through trusted third-party payment processors such as Wix Payments, Stripe, PayPal, or similar providers.

We do not store full payment card information on our servers. Payment information is governed by the privacy policies of those third-party processors.

Cookies & Analytics

This website may use cookies and similar technologies to:

Improve site performance
Remember preferences
Analyze visitor behavior
Support marketing and remarketing efforts

You may disable cookies in your browser settings, though some features may not function properly.

Email Marketing

If you opt in to receive updates, insights, or resources, we may send occasional marketing emails.

You may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.

Sharing of Information

We do not sell your personal information.

We may share information only when necessary with:

Website hosting providers
Booking software providers
Payment processors
Email marketing platforms
Professional service providers assisting our business
Legal authorities when required by law

Data Retention

We retain personal information only as long as reasonably necessary for business, legal, tax, operational, or service purposes.

Security

We take reasonable administrative and technical measures to help protect your information. However, no method of online transmission or storage is guaranteed to be 100% secure.

Your Rights

Depending on your location, you may have rights regarding your personal data, including rights to:

Access your data
Correct inaccurate data
Request deletion
Withdraw consent for marketing communications

To make a request, contact us using the information below.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

Children’s Privacy

This website and services are intended for adults and organizations. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates become effective when posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Fay Ferguson
The Malinda Group, LLC
Email: fay@fayferguson.com
Website: www.fayferguson.com

By using www.fayferguson.com, you acknowledge this Privacy Policy.